Last updated: January 2024

1. Information We Collect

We collect information to provide better services to all our users. This includes:

1.1 Personal Information

When you register on our website or communicate with us, we may collect:

• Full name and contact information (email address, phone number)
• Demographic information (age, gender, location)
• Account credentials (username, password)
• Payment information (when applicable, processed securely through third-party payment processors)
• Communication records (emails, chat transcripts, support tickets)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referring websites and search terms
• Clickstream data and interaction patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality
• Analytical Cookies: Help us understand how you use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

2. How We Use Your Information

We use the collected information for various purposes in accordance with applicable privacy laws:

2.1 Service Provision

• To create and manage your account
• To provide customer support and respond to inquiries
• To process transactions and send related information
• To send you technical notices and support messages
• To communicate with you about products, services, and events

2.2 Website Improvement

• To analyze usage patterns and improve our website
• To develop new products and enhance existing services
• To conduct research and analysis for business development
• To monitor and analyze trends and user behavior

2.3 Marketing and Communications

• To send you promotional materials (with your consent)
• To personalize your experience on our website
• To provide targeted advertisements and content
• To conduct surveys and research for service improvement

2.4 Legal and Security Purposes

• To comply with legal obligations and regulations
• To protect our rights, privacy, safety, and property
• To detect and prevent fraudulent activities
• To enforce our terms of service and other agreements

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing and financial services
• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Analytics and website performance services
• Customer support and helpdesk services

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Requirements

We may disclose your information where we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or government request
• Enforce applicable terms of service, including investigation of potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect against harm to the rights, property, or safety of Pet Kiwi, our users, or the public

4. Data Security

We value your trust in providing us your personal information and strive to use commercially acceptable means to protect it. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure socket layer (SSL) technology
• Regular security assessments and vulnerability testing
• Access controls and authentication systems
• Employee training on data protection practices

4.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider:

• The nature and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• The applicable legal requirements in your jurisdiction

5. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to your personal information and obtain a copy of it in a commonly used, machine-readable format.

5.2 Correction and Deletion

You have the right to request correction of inaccurate personal information and request deletion of your personal information, subject to certain exceptions.

5.3 Objection and Restriction

You have the right to object to our processing of your personal information and request restriction of processing under certain circumstances.

5.4 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

6. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we transfer the data, including personal information, to New Zealand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@petkiwi-trading.com

Phone: +64 9 123 4567

Address: 381 Great North Road Grey Lynn, Auckland, 1021, New Zealand

Last updated: January 2024

1. Agreement to Terms

Welcome to Pet Kiwi. These Terms of Use govern your use of our website petkiwi-trading.com and the services we offer. By accessing our website or using our services, you agree to comply with and be bound by these Terms of Use.

If you do not agree to these terms, you may not access or use our services. Pet Kiwi reserves the right to update, change, or replace any part of these Terms of Use by posting updates and changes to our website.

2. Use License

Subject to your compliance with these Terms of Use, Pet Kiwi grants you a limited, non-exclusive, non-transferable, revocable license to:

2.1 Permitted Use

• Access and use our website for personal, non-commercial purposes
• View and download materials for personal use only
• Share links to our content on social media platforms
• Contact us through the provided communication channels
• Participate in discussions and community features

2.2 Prohibited Activities

You may not use our website or services for any illegal or unauthorized purpose. You agree not to:

• Copy, modify, distribute, or sell any materials from our website
• Use automated systems or software to extract data from our website
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our website or servers
• Upload or transmit malicious code, viruses, or harmful content
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information about other users
• Use our website for any commercial purpose without written permission

3. User Accounts

3.1 Account Creation

To access certain features of our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.2 Account Security

You are solely responsible for maintaining the security of your account. You must:

• Choose a strong password that you do not use for other services
• Keep your password confidential and not share it with anyone
• Enable two-factor authentication if available
• Log out of your account when using shared devices
• Notify us immediately if you suspect any security breach

3.3 Account Termination

Pet Kiwi reserves the right to suspend or terminate your account at any time for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

4. Intellectual Property Rights

4.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and data, is the property of Pet Kiwi or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 User-Generated Content

By submitting content to our website, you grant Pet Kiwi a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any medium.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and to authorize us to use your user-generated content.

4.3 Trademarks

The Pet Kiwi name, logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Pet Kiwi or our affiliates. You may not use these marks without our prior written permission.

5. Affiliate Disclosure

5.1 Affiliate Relationship

Pet Kiwi is an affiliate website for Galileo FX and other financial products and services. We may earn commissions when users purchase products or services through our affiliate links.

5.2 Transparency

We are committed to transparency in our affiliate relationships. We clearly disclose our affiliate status and may receive compensation for products or services recommended on our website.

5.3 No Additional Cost

Our affiliate relationships do not affect the price you pay for any products or services. You will pay the same price whether you purchase through our affiliate links or directly from the provider.

6. Disclaimers and Limitations of Liability

6.1 Website Content

The materials on Pet Kiwi's website are provided on an 'as is' basis. Pet Kiwi makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

6.2 Financial Advice Disclaimer

6.3 Trading Risks

Trading forex, cryptocurrencies, and other financial instruments involves substantial risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade, you should carefully consider your investment objectives, level of experience, and risk appetite.

The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading and seek advice from an independent financial advisor if you have any doubts.

6.4 Past Performance

Past performance is not indicative of future results. Any historical or hypothetical performance results are presented for illustrative purposes only and do not represent actual trading results. No representation is being made that any account will or is likely to achieve profits or losses similar to those discussed.

6.5 Limitation of Liability

In no event shall Pet Kiwi, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to our website
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website
• The defamatory, offensive, or illegal conduct of any third party

7. Indemnification

You agree to indemnify, defend, and hold harmless Pet Kiwi, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to our website and services
• Your violation of these Terms of Use
• Your violation of the rights of a third party, including but not limited to intellectual property rights
• Your violation of any applicable law, rule, or regulation
• Any content you submit or post through our services

8. Third-Party Links and Resources

Our website may contain links to third-party websites, products, or services that are not owned or controlled by Pet Kiwi. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party websites or services.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms of Use.

Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service.

10. Governing Law

These Terms of Use and your use of the service are governed by and construed in accordance with the laws of New Zealand applicable to agreements made and to be performed in New Zealand.

Any legal action of whatever nature brought by either you or Pet Kiwi (collectively, the "Parties") arising out of or related to these Terms of Use shall be commenced or prosecuted in the state and federal courts located in Auckland, New Zealand, and the Parties hereby consent to the jurisdiction of such courts.

11. Dispute Resolution

11.1 Informal Resolution

We encourage you to contact us directly with any concerns or disputes. We will make good faith efforts to resolve any disputes informally through direct communication.

11.2 Binding Arbitration

If we are unable to resolve a dispute informally, you agree that any dispute arising out of or relating to these Terms of Use or our services will be resolved by binding arbitration, rather than in court.

The arbitration shall be administered by the New Zealand Dispute Resolution Centre in accordance with its Arbitration Rules. The arbitration will be conducted in the English language and the award of the arbitrator(s) shall be final and binding.

12. Miscellaneous

12.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Pet Kiwi regarding the use of our website and services.

12.2 Severability

If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

12.3 Waiver

Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights.

12.4 Assignment

You may not assign or transfer these Terms of Use or any rights granted hereunder without our prior written consent. Pet Kiwi may assign or transfer these Terms of Use without restriction.

13. Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: legal@petkiwi-trading.com

Phone: +64 9 123 4567

Address: 381 Great North Road Grey Lynn, Auckland, 1021, New Zealand